Terms and Conditions

Cancellation Policies

  • Scheduled tour bookings are not confirmed until payment is received (by Melbourne Vegan Tours or accredited Travel Agent*)
  • If confirmed, walking tour bookings that are canceled have the following fees apply
        • More than 7 days in advance – 100% of original fee
        • 1-7 days in advance – 50% of tour cost
        • Within 24 hours of commencement – refunds will not be available

In any event, Melbourne Vegan Tours strongly advises you to take out travel insurance.

Changes to Bookings

  • If changes are made more than 7 days prior to original booking there is no additional charge.. the rebooked date must be within 3 months.
  • If last minute (less than 7 days) date changes are made a 20% fee will be charged to take the revised date (excluding booking fee/credit card fees)
  • All changes are subject to availability. If changes are made within the six days, this may be considered as a cancellation – and cancellation fees charged accordingly.
  • Discounted or promotion tickets are non-transferable.
  • Full priced tickets may be transferred if changes are made more than 7-days out.

Canceled Tours

  • Melbourne Vegan Tours Tours operate in all weather, though reserves the right to alter or amend an itinerary if circumstances require.
  • If Melbourne Vegan Tours Tours is forced to cancel a booked tour, any prior tour payments will be fully refunded (other than third party booking fees)
  • The above is relevant to gift voucher bookings as well.

Gift Vouchers

  • Gift vouchers are non refundable once purchased, so please choose carefully. They will be extended from their written due date on discretion, and only if requested prior to expiry date

Valentines Day Competition

  • The promoter is Vegan Tours Pty. Ltd. located at Exchange Tower, Level 1, 530 Collins St. Melbourne VIC 3000.
  • The competition is open to residents of Australia, except employees of Vegan Tours Pty. Ltd. and any otherwise connected to with the organisation promoting the competition.
  • There is no entry fee and no purchase necessary to enter this competition.
  • Competition entries close Thursday, 14th February at 9:00pm (AEST). After this date the no further entries to the competition will be permitted.
  • The rules to enter the competition are simple:
    • Entries must be via Facebook Messenger.
    • To complete an entry, users must submit a valid email address via Messenger.
    • Entrants can opt to increase their chances through a range of options, notified by Facebook Messenger.
  • This competition is not sponsored, endorsed, administered by or associated with Facebook.
  • Winners will be notified via Facebook Messenger and email about the winners.
  • By opting into this competition, you agree to be contacted by Melbourne Vegan Tours and to the Terms & Conditions. You can view our Privacy Policy at: https://www.iubenda.com/privacy-policy/12811873
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  • The prizes are as follows:
    • Prize Package #1 (one winner)
    • One Night stay at The Beet Retreat Treetops Room with a Double Chocolate Waffle breakfast for two.
    • Polly Bar Vegan Cocktail class for two to be redeemed 19/4/19.
    • Vegie Head Cooking Class for two.
    • Melbourne Vegan Tours Voucher for two.
    • A mixed carton of the Good Seed Kefir probiotic drink.
    • Prize Package #2 (one winner)
    • AVS Organics DIY Cheese Making Kit.
    • Bat Your Lash Signature Copper Pedicure.
    • Vegan Style voucher + recycled tank top.
    • Coconut Bowls Coco Combo.
    • The Australian Natural Soap Company His & Hers Pack.
    • Good Love voucher for $50.
    • A mixed carton of the Good Seed Kefir probiotic drink.
    • Prize pack from Velvety Ethical.
    • Prize Pack #3 (one winner)
    • Private Vegan Tour for two with Melbourne Vegan Tours
  • Winners will be chosen at random, on Friday 15th February at 9:00am.
  • The winner will be notified by email and Facebook Messenger within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The promoter will notify the winner when and where the prize can be collected / is delivered.
  • The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  • By entering into this competition, the entrant is bound by these terms and conditions.